Easing the Load: How Non-Emergency Call Automation is Transforming Public Safety Answering Points Public Safety Answering Points (PSAPs) are the backbone of emergency response, but they’re under immense pressure. With staffing shortages, high turnover, and budget constraints, many 911 centers are struggling to keep up. A significant portion of their workload, however, comes not from emergencies—but from non-urgent calls like noise complaints or parking issues. So how can PSAPs mainta …

Smarter Evaluations.Safer Communities. Public Safety Answering Points (PSAPs) are under more pressure than ever—handling rising call volumes, evolving compliance standards, and increasing public expectations. Traditional QA methods simply can’t keep up. That’s why forward-thinking PSAPs are turning to AI-powered Quality Assurance (QA) and Quality Management (QM) solutions. These tools don’t just streamline evaluations—they transform how agencies operate. We partner …

  Empower your PSAP with AI to ease staffing challenges and enhance operational efficiency. In the fast-paced world of public safety, every second counts. That's why we're excited to introduce Revcord ReVI, a cutting-edge AI solution designed to enhance your operations and ensure the highest level of service for your community. Why Revcord ReVI AI? Enhanced Decision-Making: Our AI-driven analytics provide real-time insights, helping you make informed decisions quickly and accurately. Imp …