Every Public Safety Answering Point (PSAP) has unique quality assurance needs—and now there's a smarter, faster way to meet them. Revcord ReVI delivers a fully customizable QA Assistant that automates call evaluations, reduces administrative burden, and helps your team stay compliant with NENA/APCO standards. Automate QA. Cut Review Time in Half. Manual QA reviews are time-consuming. ReVI changes that. This AI-powered platform evaluates 911 calls in seconds, using preloaded QA forms for m …

Artificial Intelligence (AI) is reshaping industries across the board—and public safety is no exception. One of the most transformative innovations is AI-powered audio transcription, which is streamlining how agencies manage, search, and analyze critical communications. Revcord ReVI is leading this evolution, offering advanced transcription and real-time insights that empower 911 centers, law enforcement, and emergency services to operate more efficiently and effectively. What Is AI Audi …

Effective training is essential for 911 dispatchers, and Eventide Communications has developed a tool that makes it easier to prepare for a wide range of emergency scenarios. The Critical Insights AI Training Simulator is designed to help Public Safety Answering Points (PSAPs) provide consistent, realistic training experiences using AI-powered simulations. How Does the Simulator Work? The simulator creates lifelike emergency call scenarios where trainees interact with a virtual caller. These AI …