Overcome PSAP Call Logging Challenges with Ease. We're Here to Help! Public Safety Answering Points (PSAPs) are the backbone of emergency response—but they face mounting challenges as technology evolves. From managing complex data streams to ensuring system reliability and compliance, the demands on PSAPs have never been greater. We understand these pain points because we’ve built our business around solving them. With decades of experience and a deep commitment to public safety, we …

National Public Safety Telecommunicators Week is April 13-19, 2025. This week offers an opportunity to honor the over 100,000 public safety telecommunicators in emergency communications centers (ECCs) across the United States for their lifesaving work, handling more than 240 million calls annually. We are honored to join the nation in celebrating every public safety communications professional for their dedication to helping, serving, and saving lives. A Heartfelt Thank You Public safety telec …

  Empower your PSAP with AI to ease staffing challenges and enhance operational efficiency. In the fast-paced world of public safety, every second counts. That's why we're excited to introduce Eventide Critical Insights AI, a cutting-edge solution designed to enhance your operations and ensure the highest level of service for your community. Why Eventide Critical Insights AI? Enhanced Decision-Making: Our AI-driven analytics provide real-time insights, helping you make informed decis …