Managing audio recordings in public safety environments is a complex task, especially when sensitive information must be protected. Eventide Communications has introduced a practical solution to this challenge with its Critical Insights AI platform, featuring Auto Audio Redaction powered by Speech Factor AI. What Is Eventide Critical Insights AI? Eventide Critical Insights AI is a cloud-based suite of tools designed to support public safety agencies by improving how they handle recorded commun …

Public Safety Answering Points (PSAPs) handle thousands of calls, each potentially containing vital information. The ability to quickly and accurately search through audio recordings and data is essential for effective incident response, reporting, and compliance. That’s where Revcord ReVI shines—bringing advanced AI search capabilities that streamline and elevate PSAP workflows. Fast, Precise Access to Audio Traditional search methods often rely on manual tagging or random samplin …

Tackle PSAP Challenges Head-On with AI-Driven Logging & QA Solutions Public Safety Answering Points (PSAPs) and Emergency Operations Centers are facing unprecedented challenges. From staffing shortages and dispatcher burnout to outdated logging systems and inconsistent QA/QM processes, the pressure is mounting — and the stakes are high. At Northland & Companies, we understand the mission-critical nature of your work. That’s why we’ve partnered with leading innovators in …