Cognyte

Cognyte’s Symphia NowForce & Symphia Control

BusComm Incorporated Is Paving the Way for the Future of Safety

Security & Public Safety Is Your Mission. Enhance Your Safety Operation With BusComm Incorporated’s Cognyte Products

Cognyte is a global leader in security analytics software that empowers governments and enterprises with Actionable Intelligence for a Safer World™. We help security organizations analyze and visualize disparate data sets at scale to help them find the needles in the haystack.


Over 1,000 government and enterprise customers in more than 100 countries rely on Cognyte’s solutions for accelerating security investigations to successfully identify, neutralize, and prevent threats to national security, business continuity, and cyber security. Powered by a robust and open analytics platform, we offer a broad portfolio of security and investigative analytics solutions that address a wide range of security challenges.

CONTACT THE BUSCOMM TEAM

Symphia NowForce increases situational awareness for dispatchers & first-responders

Cognyte Symphia™ NowForce

Cognyte’s advanced dispatch and response technology fuses critical data and immediately provides comprehensive situational awareness. The system allows dispatchers, responders, and third-party resources to share insights in real-time for better understanding and faster response to potential threats or active incidents. Utilizing live and historical event data, coupled with GIS maps, responder positions, reporter inputs, and other external source information, security teams can dispatch the closest, best equipped, and most appropriate personnel. Symphia™ NowForce easily connects to existing systems, including CAD, CRM, CFI, and RMS systems. Also, through the built-in API engine, the system can interface with a wide variety of systems including location feeds, web services, email, SMS, and more.


Ensuring Operational Integrity & Continuity

Symphia™ NowForce is a secure cloud-based platform that is designed to connect various parties to ensure rapid communication and enhance situational awareness for better decisions and more positive outcomes. During a disruptive event, this powerful application can help organizations remain connected no matter the location. By leveraging smart devices, as well as wireless and mobile networks, Symphia™ NowForce enables organizations to adapt to any situation.

Every Second Counts

Incidents and threats can happen with little to no warning. Whether it’s an emergency, accident, natural disaster, fire, crime in progress, riot, or any number of events, an accurate and immediate response is critical. Precious time is lost when information is inaccurate, missed, or incomplete. The right dispatch and response technology can mean the difference between life or death. Through a flexible, scalable, and cohesive platform, Symphia™  NowForce provides a method for vital information sharing, centralized communication, and response coordination.

  • Dispatch Features
    • Optimize situational awareness, minimize incident response times and integrate robust communication methods.
    • Incorporate live video streaming, images, or data sharing from personnel or bystanders on the scene
    • Deploy the optimal personnel or resources based on proximity, availability, equipment, and experience
    • Optimize two-way communications, with text and PTT between responders and the command center
    • Create geo-fences that alert automatically when breached
    • Monitor the location, status, and activities of personnel and resources in real-time
    • Share relevant data with select personnel and minimize information overload across the organization
    • Log events and responder movements in an incident management module in the CAD
    • Locate and alert off-duty personnel in times of crisis
  • Reporting Features
    • Create a direct lifeline to your control center to ensure the safety and security of your assigned population.
    • Dispatch relevant personnel or authorities quickly and accurately
    • Monitor the whereabouts of personnel and assets in the field
    • Share images, live video streaming, and critical data with security and safety personnel
    • Transmit distress signals in regular or silent mode
    • Connect immediately with emergency services using an SOS button
    • Pinpoint the exact coordinates of a caller in distress
    • Receive instant alerts of any security or safety situations or threats in your area
    • Anonymously alert authorities and report crimes, potential threats, and medical emergencies
  • Response Features
    • Enable rapid and accurate responses with full situational awareness and interactive communications.
    • Monitor and manage active incidents from anywhere
    • View the live positioning of all personnel responding to the incident
    • Dispatch the nearest, best-qualified, and available responder or resources to an incident
    • Share live video, images, and other vital information with your dispatch center and other responders
    • Receive critical information about the incident before you arrive on-scene
    • Indicate the ability to respond to notifications and alerts with one press of a button
    • Get live traffic information to navigate your fastest route to the incident
    • Enable off-duty personnel to remain available for emergencies while maintaining privacy

Cognyte Symphia™ Control is your Safe City Solution

Cognyte Situational Intelligence empowers enterprises and governments to manage complex security operations, fuse data from multiple sources for analysis, and gain insights to detect and mitigate threats. By equipping CIOs and SOC operators to investigate and resolve incidents, Cognyte’s solutions enhance business continuity and public safety and help safeguard assets, employees, and intellectual property.

Combine security systems to improve safety & reaction times with Cognyte Symphia™ Control

Symphia™ Control brings multiple systems together and combines information from numerous sources. This provides real-time, relevant, and accurate assessments to facilitate decision-making, enhance safety, and increase situation management’s operational efficiency across your organization. With Symphia™ Control, security operators can view information from your different sources, sensors, and systems on a single, centralized interface. By integrating with existing infrastructure, organizations can minimize the need to replace legacy systems and scale to future application and system needs.


Symphia™ Control provides a single security organization-wide view of what’s happening across disparate systems and technologies. Decision-makers can quickly gain situational awareness to manage and respond to situations efficiently and share information easily with multiple agencies, employees, citizens, and first responders.

Experience the future of situational awareness with Symphia™ Control

Symphia™ Control helps make situation management predictive, real-time, efficient, and compliant, enabling you to develop a Safe City Solution that uses your existing technology infrastructure. The system combines and leverages the following functionalities:

  • Real-Time Situation Awareness

    Symphia™ Control incorporates information on incidents, people, and assets from your existing sensors and video, helping to provide users with actionable, real-time insight. Using the map display, users can identify where an event has taken place as well as monitor the other sensors and cameras within the affected area. Armed with this detail, operators can quickly access live or recorded information from other sensors in the area for verification and response.

  • Efficient Response & Notification

    An incident dashboard can provide a GIS-based view of incidents, case notes and attachments from multiple operators, data from various sensors and devices, and step-by-step instructions by operator type. Reports and audit trail information can ensure compliance and aid in analyzing incidents and trends after the fact.

  • Preventative Intelligence

    Data that is derived from internal and external threat intelligence efforts play a significant role in mitigating threats. Symphia™ Control enables the organization to make sense of the data collected from your existing systems by surfacing it and making it actionable.

  • Incident Reconstruction & Debriefing

    Built with an advanced digital multimedia recording application, the solution can capture voice/audio, video, incident logbooks, screen data, telematics, and related data, delivering enhanced situational awareness, optimized situation management, and compliance.

  • Meeting Organization Operational Goals

    Symphia™ Control dashboards can provide metrics such as incident response times, the number of active alarms, the age of unresolved incidents, incidents per type, and active incidents or active alarms by severity. This reflects the status of the operational performance goals and KPIs.

  • Optimized Operator Efficiency

    Operators can view the location of fixed and mobile sensors, as well as targets of interest. They can identify incidents before they impact business operations by leveraging maps, security, traffic, government and commercial sensors, and data sources.

  • Ensure Training & Compliance

    Security procedures can be predefined to comply with an organization’s standard operating procedures. Time spent handling tasks can be streamlined, and metrics and dashboards aid efficient operation.

Improve safety & security with real-time & actional situational assessments from BusComm Incorporated’s Cognyte Sympia line of products.

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