9-1-1 centers and emergency services are currently facing a multitude of challenges, dealing with staffing shortages, increasing call volumes, insufficient training, and employee burnout. Despite these challenges, technology delivers new options to address the changing landscape of emergency services. The latest Artificial Intelligence (AI) technology is finding a home in 9-1-1 and public safety communications centers by providing real-time translation of calls, reducing call times, streamlining …

As many agencies' budgets continue to tighten and funding is harder to obtain, we now offer an alternative to the conventional “purchase” of logging equipment. Our Logging as a Service (LaaS) allows you to acquire new recording equipment without having to rely on capital budgets and expenditures. For an affordable annual payment, you can acquire a new logging system including installation, training, and support.  By taking advantage of the LaaS program, you will never have to pu …

Today, Digital Evidence Management Systems (DEMS) providers mainly support their own first party devices (e.g. dash cams and body-worn cameras) and support only a limited list of proprietary files captured from third party devices. However, the use of video recordings and multimedia in investigations has grown exponentially. This generates a need for new solutions to handle the increased size, complexity, and variety of data that bogs down traditional systems and workflows. Agencies have been f …