Closed AI vs Open AI for PSAPs: What Agencies Must Know

Closed AI vs Open AI for PSAPs: What Agencies Must Know

Posted by Beth Stapleton on 3rd Feb 2026

Artificial intelligence is reshaping how public‑safety organizations analyze calls, support telecommunicators, and manage ever‑growing data demands. But not all AI is created equal — especially when it comes to mission‑critical communications. For 911 centers, emergency management agencies, and law‑enforcement partners, understanding the difference between open AI and closed AI isn’t just a technical exercise. It’s a foundational question of security, compliance, and operation …
Northland Awarded TXShare 9-1-1 AI Solutions Supplier

Northland Awarded TXShare 9-1-1 AI Solutions Supplier

Posted by Beth Stapleton on 14th Jan 2026

Northland & Companies is proud to be an awarded supplier under the TXShare Cooperative Purchasing Program for “9-1-1 Artificial Intelligence (AI) Translation, Transcription, and Quality Control Services”. This partnership makes it easier than ever for public agencies—cities, counties, utilities, and special districts—to access advanced AI solutions without the complexity of traditional procurement. Why TXShare? TXShare is a nationwide cooperative purchasing program …
ECMS AI Transcription Boosts Productivity Across Teams

ECMS AI Transcription Boosts Productivity Across Teams

Posted by Beth Stapleton on 8th Jan 2026

AI‑Powered Transcription Is Transforming Documentation for Law Firms, Healthcare, Law Enforcement, and Enterprise Teams How ECMS helps organizations work faster, smarter, and with greater accuracy. Organizations across every industry are under pressure to document more information than ever before—whether it’s case notes, medical records, interviews, internal reports, or client communications. Traditional documentation methods slow teams down, increase administrative burden, and in …