Verint

Verint's Call Center Suite delivers power and flexibility in a single recording and call center evaluation platform. It is cost-effective because it is easy to use and install, with a low cost of ownership. Verint's advanced suite of call center tools helps you to keep customers, retain agents, enhance agents' skill sets, and minimize training costs.

Interaction Quality (IQ) agent evaluation software provides the power and functionality required by the largest call centers, yet is scalable enough for small to mid-sized orginazations. This browser-based call evaluation and quality monitoring system is the most powerful in its class.

Audiolog Call Recording Server is a full-time, on-demand recorder able to serve multiple applications within your organization.

http://www.verint.com