BusComm Product and Installation News

Greenville Regional Hospital
Case Study #105
Greenville Regional Hospital is rooted in the strength of the community and the surrounding region. Since its humble beginnings in 1960, Greenville Regional Hospital has grown ad changed to meet the community's needs for health care. Through innovation, a strong eye on the future and planted in tradition, Greenville Regional Hospital now includes Fair Oaks, a nursing care facility; Wellness Link, outpatient behavioral health services; Emerald Pointe, a senior living community; and the Bond County Emergency Medical Services, a paramedic-level emergency response team. Greenville Regional Hospital is devoted to meeting the heath care needs of the community
The Challenge

Greenville Regional Hospital faced several challenges in the immediate future. They had been utilizing their existing Digital Dictation System for a number of years. They had to make the decision whether to simply upgrade hardware or invest in new technology. Not only was there an immediate need for an upgrade, but the new Fusion Voice cutting-edge technology would provide immediate benefits to the way that physicians and radiologist were dictating. Flexibility and options were now available to accommodate transcription as well as workflow within Medical Records though the use of management reporting tools.

The BusComm Solution

Provide the Dolbey Fusion Voice
Digital Dictation System to include the following:

· Concurrent Licensing
· PC Based Transcription
· Simple Point-n-Click Management Tools
· Improved technology foundation for reliability
· Audit Trail and improved encryption of all data
· PC-based, telephone and portable handheld dictation

The Results

Greenville Regional Hosptial has been able to increase efficiencies, reliability and productivity through the use of PC-based and remote transcription:

· Easy upgrades and no fee for workstation installation
· Improved workflow management with easier access and reports
· Open architecture for faster, more reliable mission-critical results
· Clear digital playback for improved audio quality in Transcription
· Features that provided flexibility, easy access and improved productivity
· HIPAA-ready compliance for privacy and security using audit features


About BusComm Incorporated

BusComm, headquartered in St. Louis, is an exclusive value added reseller (VAR) of digital voice and data information management systems. The company serves Missouri and Illinois based firms and organizations in the healthcare, public safety, financial, legal, call center and general business markets. Product solutions are supported on an ongoing 24/7 basis by a staff of technical software support specialists.