Fusion Voice Digital Dictation
Many state and local law enforcement agencies are beginning to implement
digital dictation systems because of the increased efficiencies and
accuracies in the reporting process. Reports are available faster and can
be accessed online meaning officers in different departments can share
case information and the administration of solving crimes runs more
smoothly.
The day-to-day activities law enforcement agencies involve a myriad of
reports that are created and accessed by numerous parties both inside and
outside of the department. Until recently, information that needed to be
recorded or transcribed was dictated on to analog tapes which then had to
be physically delivered to a typist, or to a third-party requiring the
information.
The Fusion Voice Digital Dictation System will allow officers to dictate their
reports from any telephone; freeing them up to spend more time on the
street instead of in the department.
Dictation can be configured as free-form or with Voice Forms – prompting
officers for each piece of information needed on a given report. The
number of Voice Forms that can be created is limitless, allowing for a
minimal learning curve.
Transcription can be accomplished via network connection and PC
Software. Transcriptionists with hi-speed internet access can also work
securely over the internet.
Managers have also been able to manage their workflow more efficiently.
They now know how long a file is and can pick a job from the queue
according to a transcriptionist’s schedule. Managers know which of their
staff is working on a particular job and finds the process status information
and reports particularly useful.
Departments who have implemented the Fusion Voice Digital Dictation
System have seen a marked improvement in productivity. Personnel no
longer have to wait to get access to information and multiple users can be
accessing the same file at the same time. Supervisors used to have to wait
for reports to be transcribed to read them, but now they can listen to the
report, even while it is being typed. People can access the system anytime,
from anywhere on the network and the City can control who has access to
files by establishing the appropriate permissions.
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