Verint: Audiolog Call Recording Server

Audiolog's multi-function platform and open architecture design enables call centers to simultaneously support full-time, event-driven, scheduled recording. The Audiolog server supports and can host Verint's Evaluation software. Audiolog can be used stand-alone, or as a specialized server within your networked enviroment.

Key Benefits

  • You gain maximum storage flexibility with Audiolog's support for redundant hard drives, automatic archiving to DVD-RAM, support for NAS, RAID5 and SAN stroage, and Mercom's innovative Certralized Archiving configuration.

  • Interoperability with advanced PBX, ACD, VoIP, Predictive Dialer adn CTI compatibility.

  • Audiolog's IRIS scheduler allows total control of when to record, what types of calls to record, which groups to record, and how many call to record.

  • Easily search for calls by date, time, duration, channel, agent, caller ID, DNIS, dialed number, call index number, reference test, private data, and more.