OnBase for Government

OnBase can assist city, county and state governments as they shift their focus towards the needs of constituents and strive to meet their demands. By increasing agility, effectiveness and communication among and between levels of government, OnBase lets governments fulfill their responsibilities to those they serve with more ease and efficiency.

Specializing in Affordable Housing and Community Development Agencies, Criminal Justice Information Systems, Health and Human Services, Public Works and Tax, Finance and Administration departments, the OnBase enterprise content management (ECM) system has been successfully implemented by more than 500 government entities. These agencies have

• Instantly provided documents to multiple users via central repository
• Proven accountability and transparency
• Significantly increased constituent service by improving access to documents
• Met the latest regulations and reporting standards
• Mitigated the impacts of turnover and election staff changes
• Connected silos of data within and between agencies.

Although these government organizations vary greatly, OnBase can help manage back office processes in Accounts Payable, Accounts Receivable and Human Resources common to any organization. Yet OnBase is also designed to handle the document management needs specific to individual organizations. With integrations with hundreds of software applications, OnBase works with legacy and line-of-business systems to enhance functionality instead of replacing it.

With more than 90 modules, OnBase has innumerable applications, while ease of use and scalability makes it applicable to any size agency. OnBase improves constituent service without increasing the budget. In fact, agencies often see a return on investment (ROI) within the first year.

Moving towards a constituent-focused vision does not require governments to make extensive changes all at once. Small incremental changes with a long-term constituent-focused view will ultimately place citizens’ needs at the heart of daily decisions. After making successful investments initially, governments can take their progress one step further by expanding their OnBase solution across departments and levels of government with minimal disruption and expense.