What are our customers saying about our support?


"We are very satisfied with this product."

Linda Griffie - St. Louis County Public Administrator's Office

Fusion Atom Digital Dictation User

"All of the staff that I have worked with are always very responsive, courteous, knowlegable and very conscientious of our immediate issue at hand. I always have a quick response from your Help Desk staff when I submit an issue via email with a technician calling me back within 30 minutes on average. The issue may not be resolved imediately, however, I am always kept updated on the status. When the issue is resolved, your Help Desk calls me back to make sure we are satisfied. BusComm rocks!!"

Gina Hart - Delta Dental

Verint Audiolog User

"The people at BusComm are professional and always courteous. They respond promptly to our needs and correct any problems in a timely fashion."

Cathy Taschler - Wilke & Wilke

Fusion Voice Digital Dictation User

"BusCom did a terrific job of integrating a new FTR system with our existing sound system. They were very conscientious of our budget constraints and worked with what we had. Even when it looked like it wasn't going to work, the technician said he would do a little research overnight to see if he could come up with a patch for the problem. He did, and we couldn't be happier with our new FTR system or with BusCom. Thank you for going the extra mile."

Major Roger Rice - City of Fulton Police Department

Fusion Voice Digital Dictation User

"BusComm was very easy to deal with. They were very detail oriented in preparation for the installation. All of the persons we had contact with during the install and training that followed were friendly and professional. In all we are very pleased with the product and the service."

Melanie Pelletier - St. Louis City Development

FTR User

"Throughout our relationship with BusComm we have worked with several employees. The service has been excellent. Josh Cunningham and Ali Knapp have been very helpful."

Brenda Streif - BJC Clay County Hospital

Fusion Voice2Text - Beta Site User

"Due to bad experience with our previous unit and it's vendor we were very skeptical of BusComm promises. We have been very pleased with thier products and service. They back up what they promise with action. The equipment cost a bit more than we expected but came as a COMPLETE package so ended up a better bargan than the ones that appeared cheaper to start with. We are very satisfied."

Jerry Calnon - Jefferson County, MO. E911

Verint Audiolog User

"Having been a BusComm customer since 2001, we continue to be satisfied with their services."

Nancy Giboney - Fulton Hospital

Fusion Voice Digital Dictation User

"We have been pleased with the 24-7 maintenance contract with BusComm and the way issues are handled. Scott is an excellent technician and is always so pleasant to work with."

Crystal Leaser - Greenville Regional Hospital

Fusion Voice Digital Dictation with PACS Integration User

"The on site service has been good. The technicians were friendly, worked well with our local technology staff."

Kathy Lloyd - Boone County MO Courts

FTR User

"Great service, knowledgable staff, committed to excellence!!!"

Dee Phelps - Lake Regional Hospital

Fusion Voice Digital Dictation User

"BusComm has always been extremely responsive to my needs and their product is the right fit for my application."

Mike Weckwerth - Children's Mercy Hospital

Verint Audiolog User

"BusComm Tech Support responds quickly and efficiently to any concern. They have been a pleasure to work with."

Kathy Lichtenstein - Pekin Hospital

Fusion Voice Digital Dictation with Fusion Dictate PC Dictation User