BusComm Incorporated
Innovators in Business CommunicationS
Welcome to BusComm Incorporated, the Industry Leader in Communication Management for Contact Centers, Healthcare Systems & Every Business Need
Since March 1972, BusComm Incorporated's expertise in communications solutions has grown and evolved as we continually sought answers to our customers' needs. Today, BusComm Incorporated provides solutions in Artificial Intelligence, Workforce Engagement, Enterprise and 9-1-1 Call Recording, Custodial Interview Recording, Digital Court Recording, Digital Dictation and Medical Transcription and Speech Recognition; all leading-edge business communication technologies. At BusComm Incorporated, as Innovators in Business Communications, we continue to push the envelope of new technology providing reliable systems and responsive support.
The History of BusComm Incorporated
In March of 1972, Robert Moldthan started BusComm Incorporated as a Sony Corporation Business Products dealer. BusComm was created as an independent company providing sales and service for Sony's line of analog (standard cassette-based) dictation equipment. During our first ten years in business, BusComm provided dictation and recording solutions to Healthcare, Public Safety, Federal, State and Local Courts, and General Business.
In 1983, John Moldthan purchased BusComm Incorporated as the world of technology evolved with the advent of PCs and client/server computer systems.
BusComm also evolved with the changes in the world of technology, motivated by the changing needs of our clients.
Our byline became "Innovators in Business Communications" as we entered the world of digital communications. Today, we offer our clients leading-edge solutions such as Artificial Intelligence, Workforce Engagement, Enterprise and 9-1-1 Call Recording, Custodial Interview Recording, Digital Court Recording, Digital Dictation, Medical Transcription, and Speech Recognition.
BusComm Serves the Healthcare, Public Safety, Financial, Insurance & Contact Center Industries
Most of our clients consider our solutions mission-critical to their organizations. At BusComm, mission-critical solutions mean mission-critical support. BusComm has historically differentiated itself from its competitors through delivering outstanding service and support. As surveyed, our clients consistently rate our Operations & Support Staff performance as "exceeds expectations."
Please explore our website to learn more about what we can do for you and your organization or call us for additional details.
Our Mission & Services
BusComm Incorporated’s Mission
BusComm’s mission is to enhance our customers’ ability to communicate by providing leading-edge information management solutions and high-quality technical support. We accomplish this with a team of skilled and motivated employees that are committed to satisfying the needs of our customers – ensuring a sustainable and profitable organization.
BusComm Incorporated Provides Customer Support
Sales professionals who understand the challenges you experience and can recommend solutions, not just hardware.
Certified training and support professionals who provide thorough training for your staff and are available 24 hours a day, 7 days a week.
We’re there when you need us.
BusComm Incorporated Support
Since March 1972, BusComm Incorporated’s expertise in business communication applications has grown and evolved as we have provided unique solutions to match our customers’ needs; not only has technology advanced dramatically, but our customers’ needs have changed as well. At BusComm, Innovators in Business Communications, we maximize our customers’ potential by matching emerging technology, reliable systems, and responsive service to their changing needs.
Today we are providing digital voice and information management solutions for customers with various needs, such as Artificial Intelligence, Workforce Engagement, Enterprise and 9-1-1 Call Recording, Custodial Interview Recording, Digital Court Recording, Digital Dictation and Medical Transcription and Speech Recognition and more. Our clientele has grown tremendously as we continue to provide you, our customer, with state-of-the-art business communication solutions and support.
BusComm Incorporated is a certified dealer for all the solutions we sell. We have the capability of delivering upgrades and enhancements as they become available or as your further needs require them. BusComm provides full service and support – to include sale, installation, training, and 24-hour response/support.